Due to high order volumes, all orders are expected to have a 3 business day lead time from the time an order is placed until it ships. Our shippers are also expecting significant delays. Depending on location, please expect your order to arrive 5-7 days beyond the promised delivery date on the website. We appreciate your patience!
Your order will ship through UPS and can arrive in multiple shipments. Items shipped via ground shipping normally are delivered in about 3-5 business days but in rare cases delivery can take up to 10 days.
There is a high probability that your order could be delivered across multiple days. Once an item has left our California warehouse, we are no longer able to track where your order is located within the UPS network. Before e-mailing our customer service, please open a case/claim with UPS to inquire about the order status here.
P.O Boxes: We do not ship to PO Boxes. Please provide a residential or business address.
Worldwide Shipping: We do ship worldwide but we do not offer free shipping.
Customs Fees: Customers are responsible for all customs fees. Please check with your local governments to see what duties if any you will have to pay.
Local Pickup is no longer available due to restrictions at our new warehouse facility. We apologize for the inconvenience.
As always, if you require assistance please send us a message here.